# Industry Reputation, Social Media & CX Software for Restaurants ## Elevate your brand and deliver wowing guest experiences Get found online, improve reputation, engage on social media, and deliver unforgettable guest experiences with the #1 marketing platform for multi-location restaurants. WATCH DEMO ## Boost your Google rank, build a 5-star reputation, captivate on social media, and uncover insights to enhance guest experiences with Birdeye. Insights AI ## Measure brand health across locations Get to the heart of how guests truly feel about your restaurant with insightful summaries of sentiment across locations. Get targeted suggestions to improve operations with AI suggestions. [More about Insights AI](https://birdeye.com/insights-ai/) Competitors AI ## Outrank and outperform your competition Gain detailed, head-to-head insights into how your brand stacks up against key competitors. Drive strategic improvements across your brand, review sources, and locations with actionable data. [More about Competitors AI](https://birdeye.com/competitors-ai/) BirdAI ## Improve guest experience with AI Boost productivity to help you grow your online presence, attract new guests, and outshine competitors. Automate reputation management, enhance engagement, and drive guest retention—all with Birdeye’s industry-leading AI built for restaurants. [More about BirdAI](https://birdeye.com/ai/) Listings AI ## Get found in “near me” searches Get found by hungry customers with accurate listings on Google, Apple Maps, Facebook, Bing, and top industry sites to boost SEO and drive traffic. [More about Listings AI](https://birdeye.com/listings/) Reviews AI ## Build a five-star reputation Automatically generate reviews to boost your star rating and review volume. Craft tailored responses with AI, and get recommendations to make improvements. [More about Reviews AI](https://birdeye.com/reviews/) Social AI ## Attract new customers on social media Create a mouthwatering social media presence. Showcase menu updates, run enticing promotions, and captivate diners with eye-catching posts. [More about Social AI](https://birdeye.com/social-media-management-software/) Surveys AI ## Gather guest feedback with text surveys Collect valuable guest feedback and leverage AI to analyze sentiment and provide actionable insights to enhance experience. [More about Surveys AI](https://birdeye.com/surveys/) Integrations ## Keep your favorite apps with Birdeye Integrations Access integrations to 3,000+ systems, open APIs, SFTP, and bulk upload capabilities — making it easy to automate review, referral, and survey requests. We integrate to the systems you already use like Yelp, Olo, GrubHub, Square, OpenTable, Toast, and many more. [More about Integrations](https://birdeye.com/integration/) ## Get more Google reviews with Birdeye Customer Since 2021 ### Dave’s Hot Chicken > Restaurant • Houston, TX Before Birdeye Reviews 5 ☆☆☆☆☆ With Birdeye Reviews 5 ☆☆☆☆☆ ## Resources [Guide **2024 Social media toolkit**](https://birdeye.com/resources/guides/social-media-toolkit/) [Social media is an incredibly powerful marketing tool, so to help you get started, we’ve created this free social media toolkit full of easy-to-use templates.](https://birdeye.com/resources/guides/social-media-toolkit/) [Download now](https://birdeye.com/resources/guides/social-media-toolkit/) [Guide **The ultimate social media marketing guide for local businesses**](https://birdeye.com/resources/guides/the-ultimate-social-media-marketing-guide-for-local-businesses/) [In this comprehensive guide, you’ll learn everything you need to know about social media marketing for local businesses.](https://birdeye.com/resources/guides/the-ultimate-social-media-marketing-guide-for-local-businesses/) [Download now](https://birdeye.com/resources/guides/the-ultimate-social-media-marketing-guide-for-local-businesses/) [Audio Guide **Online reputation management for multi-location businesses**](https://birdeye.com/resources/guides/online-reputation-management-for-multi-location-businesses/) [Listen to our audio guide to find out why online reputation management is crucial for your business & hear 10 tips that can help all of your locations get discovered online. (13 mins)](https://birdeye.com/resources/guides/online-reputation-management-for-multi-location-businesses/) [Listen Now](https://birdeye.com/resources/guides/online-reputation-management-for-multi-location-businesses/) ## Frequently Asked Questions ### Does Birdeye Social support Facebook and Instagram? Yes, Birdeye Social supports both Facebook and Instagram. You can create, publish and schedule posts for both the platforms. You can create Instagram Stories, Reels, and also link in bio from Birdeye dashboard. ### What is BirdAI? BirdAI is the AI and NLP engine that powers the Birdeye platform and offers local businesses all the AI tools needed to attract, convert, and delight customers. It helps them optimize their customer feedback management, enhance their customer interactions, increase productivity and drive better business outcomes. ### Do I have to pay additionally for BirdAI features in Social? No, BirdAI is available at no additional cost. ### How much does Birdeye Social Media management tool cost? Birdeye Social is just $50 per month for single location accounts. For multi-location accounts, we offer Birdeye Social at a significantly discounted rate — reach out to learn more. ### Why are social media management tools important? Reference the importance of social reputation management. After search, social channels are the most popular source of brand research. ### What is the best tool to schedule social media posts? While there are many social media management tools, only one is attached to the leading, all-in-one online reputation and customer experience platform. ### How can social media promote local business? Social media gives local businesses a way to offer their customers a quick, convenient, and positive experience. With the right social media management platform, you can quickly respond to questions, concerns raised in direct messages and comments, and negative reviews to create a strong online reputation. ### Why is social media marketing important for local business? Local businesses who prioritize creating a strong social media presence unlock a great way to connect with their customers, engage new leads directly, and share their brand on today’s most popular channels.