Industry
Industry
Reputation, Social Media & CX Software for RestaurantsElevate your brand and deliver wowing guest experiences
Boost your Google rank, build a 5-star reputation, captivate on social media, and uncover insights to enhance guest experiences with Birdeye.
Measure brand health across locations
Get to the heart of how guests truly feel about your restaurant with insightful summaries of sentiment across locations. Get targeted suggestions to improve operations with AI suggestions.
Outrank and outperform your competition
Gain detailed, head-to-head insights into how your brand stacks up against key competitors. Drive strategic improvements across your brand, review sources, and locations with actionable data.
Improve guest experience with AI
Boost productivity to help you grow your online presence, attract new guests, and outshine competitors. Automate reputation management, enhance engagement, and drive guest retention—all with Birdeye’s industry-leading AI built for restaurants.
Get found in “near me” searches
Get found by hungry customers with accurate listings on Google, Apple Maps, Facebook, Bing, and top industry sites to boost SEO and drive traffic.
Build a five-star reputation
Automatically generate reviews to boost your star rating and review volume. Craft tailored responses with AI, and get recommendations to make improvements.
Attract new customers on social media
Create a mouthwatering social media presence. Showcase menu updates, run enticing promotions, and captivate diners with eye-catching posts.
Gather guest feedback with text surveys
Collect valuable guest feedback and leverage AI to analyze sentiment and provide actionable insights to enhance experience.
Keep your favorite apps with Birdeye Integrations
Access integrations to 3,000+ systems, open APIs, SFTP, and bulk upload capabilities — making it easy to automate review, referral, and survey requests. We integrate to the systems you already use like Yelp, Olo, GrubHub, Square, OpenTable, Toast, and many more.
Get more Google reviews with Birdeye
Frequently Asked Questions
Does Birdeye Social support Facebook and Instagram?
Yes, Birdeye Social supports both Facebook and Instagram. You can create, publish and schedule posts for both the platforms. You can create Instagram Stories, Reels, and also link in bio from Birdeye dashboard.
Yes, Birdeye Social supports both Facebook and Instagram. You can create, publish and schedule posts for both the platforms. You can create Instagram Stories, Reels, and also link in bio from Birdeye dashboard.
What is BirdAI?
BirdAI is the AI and NLP engine that powers the Birdeye platform and offers local businesses all the AI tools needed to attract, convert, and delight customers. It helps them optimize their customer feedback management, enhance their customer interactions, increase productivity and drive better business outcomes.
BirdAI is the AI and NLP engine that powers the Birdeye platform and offers local businesses all the AI tools needed to attract, convert, and delight customers. It helps them optimize their customer feedback management, enhance their customer interactions, increase productivity and drive better business outcomes.
Do I have to pay additionally for BirdAI features in Social?
No, BirdAI is available at no additional cost.
No, BirdAI is available at no additional cost.
How much does Birdeye Social Media management tool cost?
Birdeye Social is just $50 per month for single location accounts. For multi-location accounts, we offer Birdeye Social at a significantly discounted rate — reach out to learn more.
Birdeye Social is just $50 per month for single location accounts. For multi-location accounts, we offer Birdeye Social at a significantly discounted rate — reach out to learn more.
Why are social media management tools important?
Reference the importance of social reputation management. After search, social channels are the most popular source of brand research.
Reference the importance of social reputation management. After search, social channels are the most popular source of brand research.
What is the best tool to schedule social media posts?
While there are many social media management tools, only one is attached to the leading, all-in-one online reputation and customer experience platform.
While there are many social media management tools, only one is attached to the leading, all-in-one online reputation and customer experience platform.
How can social media promote local business?
Social media gives local businesses a way to offer their customers a quick, convenient, and positive experience. With the right social media management platform, you can quickly respond to questions, concerns raised in direct messages and comments, and negative reviews to create a strong online reputation.
Social media gives local businesses a way to offer their customers a quick, convenient, and positive experience. With the right social media management platform, you can quickly respond to questions, concerns raised in direct messages and comments, and negative reviews to create a strong online reputation.
Why is social media marketing important for local business?
Local businesses who prioritize creating a strong social media presence unlock a great way to connect with their customers, engage new leads directly, and share their brand on today’s most popular channels.
Local businesses who prioritize creating a strong social media presence unlock a great way to connect with their customers, engage new leads directly, and share their brand on today’s most popular channels.